Travelers Insurance Company Seminar
Becoming familiar with the companies you write insurance through is essential when you are an insurance customer service representative. Being knowledgeable benefits the client, and makes you a better sales representative.
I recently attended a seminar offered by Travelers Insurance Company at their Huntington, New York office. Usually when people hear the word “seminar” they automatically think of a huge room with a bunch of chairs and an instructor giving a lecture at the front of the room. However, this was not the case! Travelers figured out a fun and interactive way to spice up their seminar.
Representatives from insurance agencies all over Long Island came to attend this learning experience.
First, all of the attendees were served a breakfast buffet before the start of the meeting. We then took our seats and were divided into small groups of eight. These groups then would migrate around the conference room to six different stations where you would focus on a certain product that Travelers has to offer. I truly enjoyed the group of representatives I was placed with during the seminar. They were all from local agencies on Long Island who do the same thing I do every day!
At each station we were trained on marketing, auto insurance, home insurance, claims, boat insurance and so much more. Each Travelers representative explained each product in a clear and concise manner.
I hope Travelers has another seminar very soon so I can meet more great people. Kudos to you Travelers Insurance!
Written by: Amanda Haase